This is a very commonly asked question. Basically, a therapy dog spreads love to a group of
people - nursing homes, children’s centers, hospitals, libraries, etc. They can be touched,
petted, loved, talked to and cuddled with. They should have been successful at obtaining an
evaluation by a qualified organization such as Pet Partners (petpartners.org) or St. John’s
Ambulance Therapy Dogs prior to attending any visits or wearing a vest identifying them as a
THERAPY DOG. Their handler is generally very happy to stop and talk and answer any
questions you may have about the dog or what their job is. THERAPY dogs do not have public
access rights. They are only permitted to be in places that allow all dogs, or where they have
obtained written special permission from the organization they are attending.
A service dog is a medical device that has been trained to provide a ‘service’ to one individual to
mitigate their own specific disability. Their handler has been identified by their health care
provider as needing a specially trained dog to help them with their day to day living. They will
have been through 2 years of intensive training ensuring that they are able to be consistent and
reliable in performing their designed task in any situation to keep their handler safe. They will be
clearly identified with a vest saying SERVICE DOG. It can be very difficult for someone to
approach these dogs. They are focused and working to make sure their owner is able to be out
in public. Please respect the privacy of these teams. It can be very distracting and unnerving to
have multiple come up and ask questions when these teams are working. SERVICE dogs have
public access rights and can be in places that other dogs do not have access to.
SERVICE DOG IN TRAINING: You will see dogs wearing these vests. Please treat them as
service dogs. They are doing the appropriate steps in practicing being the very best they can
be, but have not passed their final examination for service dog qualifications yet.
Identifying improperly trained service dogs: these are the dogs who are wearing vests
purchased on their own with little to no training. Unfortunately, this does happen. There are
ways to ensure the safety of the public in these situations. For further information please contact
The Phoenix Canine Initiative directly.
Approximately 2 years.
This will depend on your needs and expectations. Types of
conditions that a PTSD service dog can help with is anxiety, night terrors, medication retrieval,
dissociation, depression. This list is not extensive.
This will depend on your needs and something that requires individual
attention to make sure the fit is right for you.
Day 1! Training starts on the very first day that you pick the
breeder or dog that is right for you. Having a solid foundation is vital to long term success.
There are multiple options for both board and train and self train
options within our program.
There are very flexible payment options as considered on a case by case
Fill out the intake form and we will get back to you as soon as we possibly can.
Enter your email address for our mailing list to keep your self updated
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ONLINE STORE Our online store is functioning normally and we are still shipping orders.
Regarding Returns We are in unprecedented times right now. Please refer to the sizing charts online from the manufacturers. We will not be doing any exchanges for sizes after we have made the garment for you. To have a garment leave our location and be in contact with others then brought back to us puts us at risk. Please be mindful of the size you are ordering. Thank you and please stay safe. We will no longer be facilitating local pick up for a multitude of reasons. Thank you for your understanding